Terms of service
Last updated: September 12, 2026
Welcome to Maison Valle. These Terms of Service govern your use of our website and your purchase of products from us.
By accessing or using our website, you agree to these Terms.
1. About Maison Valle
Maison Valle operates an online retail store offering women's fashion and lifestyle accessories.
Website:
Contact:
support@maisonvalle.store
+61 479 091 458
2. Use of Our Website
You agree to use our website only for lawful purposes.
You must not:
- Violate applicable laws or regulations
- Attempt to interfere with website security
- Introduce malicious software
- Use the website for fraudulent purposes
- Attempt to access systems or information without authorization
- Copy or misuse our website content without permission
3. Product Information
We make reasonable efforts to ensure that product descriptions, photographs, colors, measurements, and other information are accurate.
However, actual colors may vary depending on your device or screen settings.
Minor differences in appearance, measurement, or packaging may occur and do not necessarily constitute a product defect.
4. Product Availability
Products are subject to availability.
We reserve the right to limit quantities, discontinue products, or modify product information at any time.
If we are unable to fulfill an order that has already been placed, we will contact you and provide an appropriate resolution, including a refund where applicable.
5. Prices
Prices are displayed on the website in the currency shown at checkout.
We reserve the right to change prices at any time before an order is accepted.
A price change will not affect an order that has already been accepted and paid for, except where required to correct an obvious pricing error.
6. Orders
When you place an order, you are making an offer to purchase the selected products.
An order confirmation does not necessarily mean that the order has been finally accepted if there is an issue involving product availability, payment, fraud prevention, pricing, or other circumstances.
If an order must be cancelled, we will notify you and refund any amount paid for the cancelled items.
7. Payment
Payments are processed through the payment methods made available at checkout.
You agree to provide accurate billing and payment information.
We may use third-party payment processors to securely process transactions.
8. Shipping
Shipping is governed by our Shipping Policy.
Current shipping options include:
- Standard Shipping: Free, estimated 7–10 business days
- Express Shipping: $19.98, estimated 2–4 business days
- Express Shipping: Free on orders of $100+
Shipping times are estimates and may be affected by carrier delays, customs, weather, holidays, and other circumstances beyond our reasonable control.
9. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy.
Where applicable, customers may request a return within 30 days of delivery, subject to the conditions described in that policy.
10. Intellectual Property
All content on the Maison Valle website, including text, graphics, logos, images, product content, designs, and other materials, is owned by or licensed to Maison Valle unless otherwise stated.
You may not reproduce, distribute, modify, publish, sell, or commercially exploit our content without prior written permission.
11. Third-Party Services
Our website may use third-party services and applications, including payment processors, shipping services, analytics providers, advertising platforms, and other Shopify-supported services.
Third-party services may have their own terms and privacy policies.
12. Limitation of Liability
To the maximum extent permitted by applicable law, Maison Valle will not be responsible for indirect, incidental, special, or consequential losses arising from your use of our website or products.
Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
13. Changes to These Terms
We may update these Terms from time to time.
Updated Terms will be posted on this page with a revised "Last updated" date.
14. Governing Law
These Terms will be interpreted in accordance with applicable laws governing Maison Valle and the relevant transaction, without limiting any mandatory consumer rights that apply in the customer's jurisdiction.
15. Contact
Maison Valle
Email: support@maisonvalle.store
Phone: +61 479 091 458